Pacific Life & Colgate-Palmolive
600+ employees trained, 95% adoption after 30 days, agents built during coursework projected to save 2,000–3,000 hours annually. What started as a training engagement became embedded consulting.
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What started as a training engagement has become something more like embedded consulting. Hundreds of employees across both organizations, from frontline teams all the way to executive leadership, trained through single and multi-day sessions built entirely around their existing workflows.
The sessions didn't just teach people how to use AI tools. They uncovered where automation actually made sense, and where it didn't. Out of the coursework itself, teams began building agents that are projected to save 2,000 to 3,000 hours annually. But the bigger outcome was what nobody planned for: new value-adds beyond just automation, places where AI could improve decision quality, not just speed.